Q-Lab is the title sponsor of ‘Celebrate Westlake 2017,’ the Labor Day Weekend 5-Mile Run and Kids runs that takes place at University Hospitals St. John Medical Center on Sept. 2.
Q-Lab Corporation, located at the north end of Canterbury Road in Westlake near First Street, is a global provider of material durability testing products. The company has been in business since 1956.
Q-Lab’s products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.
It is a success story that Q-Lab President Doug Grossman proudly shares with the City of Westlake.
“We love everything about Westlake,” says Grossman. “Working in Westlake is a big advantage to us in terms of attracting the people we need in our business at Q-Lab. We require highly skilled, highly qualified people who enjoy the quality of life Westlake offers. From the city’s safety and service personnel to the quality of the community overall, Westlake has everything we want. We love it here.”
As a growth-oriented, stable company of over 200 employees worldwide, Q-Lab has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and reliability. Q-Lab quietly conducts an extensive international business from 30 acres of wooded seclusion unique to Westlake.
Q-Lab designs and manufactures standard test substrates as well as weathering, light stability, and corrosion testers from its headquarters in Westlake. The company also operates ISO-accredited contract test laboratories in Florida, and Germany. A new China lab is now in the works, as well. Q-Lab has outdoor testing facilities in Arizona, Florida, and Westlake, as well as sales and distribution facilities in Manchester, England, Saarbrucken, Germany, and Shanghai, China.
Q-Lab was founded by Doug Grossman’s father, George Grossman, in the days following World War II. As a young pilot in the US Air Corps returning to civilian life after serving his country, George began a new career selling supplies and equipment to paint labs in the Cleveland area.
Wherever he went, George made it a practice to ask his customers, “What do you need that you can’t get from your current suppliers?”
Many customers told George that they needed a consistent, reproducible test surface. They wanted to make sure that if a coating failed during testing, it was because of bad paint and not because of a contaminated substrate.
George founded Q-Panel Lab Products in 1956 to fulfill this industry need. When designing the first test panels, George was looking for a way to place a logo on his product that would not be obscured when the lab technicians sprayed the panels with paint. He decided that a “Q” shaped hole would do the trick. It was easy to manufacture and it represented the quality and quick delivery that George wanted for his panels.
60 years later, Q-Lab Corporation has become a global leader for affordable, reliable, and easy to use weathering, lightfastness, and corrosion test equipment and test services. This philosophy and customer-first approach has made Q-Lab “the most trusted name in weathering.”
Today, Doug Grossman – a St. Ignatius High School graduate – continues this customer and employee-first tradition. He believes in providing a top-notch work environment to attract the best in employee talent. Q-Lab Corporation has been named a Top Workplace by the Cleveland Plain Dealer for 2017. This is the fourth time Q-Lab has earned this honor, and the third year in a row.
As part of this year’s Top Workplaces award, Doug Grossman was awarded an additional special award in recognition of Q-Lab’s high score in the leadership category. Grossman was recognized for “sharing well with employees,” based on anonymous comments provided by Q-Lab employees.
With over 40 years of experience in the design and development of durability test chambers, cyclic salt fog chambers, and related technologies, Grossman holds a number of U.S. and international patents. He has held several leadership roles in international standards for weathering tests since 1978.
According to Grossman, it is his commitment to tried-and-true American values that fuels the success of his company. “We employ a variety of different people with different skill sets. But they all have one thing in common – they get satisfaction from helping other people,” said Grossman.
It is that attitude, he says, that elevates American businesses to lead internationally. “America is not dying,” he says. “There are American manufacturing companies that can thrive in exporting products to China, and elsewhere in the world. American companies can successfully compete globally – we are a perfect example of it…”