University Hospitals St. John Medical Center pauses each year to assess and honor contributions made by staff for the work they do that goes the extra mile in serving patients and families at the Westlake Hospital.
This year, Elaine Campbell, Respiratory Therapist, was named Patient Experience Champion. Two runners-up were also named -Mark Kapalin and Rachel Kelch. Mark is a Registered Nurse and Rachel is a Social Worker.
“We had a special recognition for John Harmon who, over the years, has gone above and beyond in his daily duties to help patients and their families,” said Cindy Stec, MBA, RN, BSN, Patient Experience Manager UH SJMC. John is Lead Tech UH SJMC Laundry.
“At University Hospitals St. John Medical Center, our entire team – no matter what department they work in or what their role at the hospital – puts the patients and their families first. It takes superb teamwork and care for each other on the team to be able to provide the 5-Star care that we give our patients,” said Cindy.