Life Care Services Ranked Highest in Customer Satisfaction Among U.S. Senior Independent Living Communities Two Consecutive Years
AVON, Ohio — Rose Senior Living and Rose Villas Avon, a premier senior living community in Avon, Ohio, is now operating under management of Life Care Services®, An LCS Company. Rose Senior Living Avon is one of seven senior living communities that make up the Rose Senior Living portfolio. The partnership between Rose Senior Living, owned by Edward Rose & Sons, based in Bloomfield Hills, Michigan, and Life Care Services, based in Des Moines, Iowa, was effective December 31, 2020.
Rose Senior Living Avon is proud to now be a part of Life Care Services, which ranked highest in customer satisfaction with independent senior living communities two years in a row in the J.D. Power 2020 U.S. Senior Living Study. Life Care Services achieved the highest score in all six study factors: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining. Life Care Services, the nation’s second-largest senior living operator, scored 855 on a 1,000-point scale, a full 77 index points above the second-highest performing independent senior living organization.
Set in a beautiful wooded backdrop, the full-service senior living community provides luxurious care, exceptional services and outstanding amenities that allow residents to enjoy a carefree lifestyle. The welcoming community offers independent living, assisted living, and memory care.
“Our leadership and community teams are focused on delivering services that gain high resident satisfaction for Rose Senior Living,” said Chris Bird, EVP and chief operating officer for LCS. “Life Care Services will build on the services already in place, placing our focus on the health and well-being for all residents living in these six communities.”
With the agreement in place, Life Care Services will manage six communities in addition to Rose Senior Living Avon: Heritage at Irene Woods, Memphis, Tennessee; Rose Senior Living, Beachwood, Ohio; Rose Senior Living, Carmel, Indiana; Rose Senior Living, Clinton Township, Michigan; Rose Senior Living at Providence Park, Novi, Michigan; and Rose Senior Living, Farmington Hills, Michigan, scheduled to break ground in 2021.
“We look forward to our partnership with Life Care Services,” says Warren Rose, chief executive officer. “Throughout the selection process, the team demonstrated their responsive and professional approach to senior living. It’s clear — Life Care Services brings passion to the seniors they serve.”
For more information about Rose Senior Living Avon, visit https://avon.roseseniorliving.com or call 440-937-0757.
About Life Care Services
Life Care Services, An LCS Company, has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, Life Care Services, sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. Life Care Services is the nation’s second largest operator of senior living communities and has expertise in the management of both Life Plan and rental communities. From independent living to assisted living, skilled nursing to memory care, at Life Care Services, Experience Is Everything. For more information, visit lifecareservicesLCS.com.