Rae-Ann Testimonial Shares Touching Letter From a Loving Husband

The Griffiths family opened the first Rae-Ann skilled nursing facility in Cleveland in 1974, elevating the standard of care and improving the physical environment for patients.

Since then, the Rae Ann name has come to mean person-to-person care through operations that include assisted living, skilled nursing, and rehabilitation centers throughout Northeast Ohio.

Personal testimonials are always powerful endorsements of a service, especially in the world of health care. Here are excerpts from a letter sent to the staff at Rae-Ann Suburban in Westlake from Jim Alton of Avon Lake after his wife, Joan, was discharged home:

“I rate Rae-Ann Suburban EXCELLENT. Over the years I’ve had a lot of experience with people in demanding situations. I can honestly say I have never seen a group of people who work together as well as your staff. Their ability to keep a positive, helpful attitude and get done what needs to get done is amazing. They work at a fast, but competent pace and are very well qualified.

“I would have liked to come around and personally thank every person for going above and beyond. After an almost 20 year fight, we lost Joan on Feb. 5. She just couldn’t fight any longer. If there is a heaven Joan will be there and if I get there I will find her.”